For help with:

• Your FAA MedXPress account, logging in, account lock-out, etc.
• Guidance with the operation of FAA MedXPress

Contact FAA MyIT Service Center:

• By e-mail: helpdesk@faa.gov (Monitored 24/7)
• By phone: 1-844-FAA-MyIT (1-844-322-6948) (Monitored 24/7)

FAA MyIT Service Center cannot answer questions related to entries on the application. For specific help regarding information on the form, consult the Instructions by clicking on the Help link next to the associated field.

Note: You must answer all three security questions correctly in order for FAA MyIT Service Center to reset your password.